CONTACT US

Effective Date: 1 March 2026
Last Updated: 1 March 2026

Thank you for visiting our website and showing interest in the “Corporate Communication Workshop” conducted by Keshav Rathour. We are committed to maintaining transparency, trust, and prompt communication with all participants, website visitors, and customers.

This page outlines the official contact details and support process for any queries related to workshop registration, payments, refunds, access issues, technical assistance, or general business communication.

We strongly encourage participants to carefully review all policies before reaching out, as many common questions may already be answered in the Terms & Conditions, Privacy Policy, and Refund Policy sections of the website.


Official Business Information

The Corporate Communication Workshop is organized and conducted by:

Name: Keshav Rathour
Email Address: hello.glexmedia@gmail.com
Contact Number: +91 9569267496

Registered Business Address:
Village- Siura, Post- Siura
Block- Katara Khudaganj
Tehsil- Tilhar
District- Shahjahanpur
Uttar Pradesh, India – 242301

All official communication related to the workshop, payments, or business matters will be conducted only through the above contact details.


Customer Support and Response Time

We are committed to providing timely support to our customers. All queries received through email will be reviewed and responded to within 24 to 48 working hours.

Support is available from Monday to Saturday between 10:00 AM to 6:00 PM (IST), excluding national holidays and unforeseen circumstances.

Messages received outside business hours will be addressed on the next working day.


Queries We Handle

You may contact us regarding the following:

  • Workshop registration confirmation

  • Payment-related concerns

  • Duplicate payment issues

  • Refund eligibility clarification

  • Zoom access link queries

  • Technical issues before or during the session

  • Certificate or bonus material access

  • Partnership or collaboration inquiries

  • General business inquiries

For faster resolution, please ensure that you include accurate details such as your full name, registered email address, contact number, and transaction ID (if applicable) when sending a query.

Incomplete information may delay response time.


Payment-Related Support

If you are contacting us regarding a payment issue, please provide:

  • Date and time of transaction

  • Payment method used

  • Transaction reference ID

  • Screenshot of payment confirmation (if available)

We work closely with authorized payment gateway providers to resolve genuine payment concerns in a timely manner.

Please note that chargebacks or disputes should not be initiated without first contacting us for resolution, as most issues can be resolved directly through communication.


Technical Assistance

In case of technical difficulties related to workshop access, participants are responsible for ensuring:

  • Stable internet connection

  • Working device (mobile, laptop, or desktop)

  • Updated browser or Zoom application

  • Correct email address during registration

We are not responsible for disruptions caused by individual device or internet issues, but we will provide reasonable assistance where possible.


Communication Policy

All communication must be professional and respectful. Any abusive, threatening, or inappropriate communication may result in termination of support services and possible legal action if required.

We reserve the right to refuse service in cases of fraudulent behavior, misuse, or violation of our Terms & Conditions.


Legal Correspondence

For any legal notices or formal business communication, written communication must be sent to the registered business address mentioned above or via the official email ID.


Data Protection

Any personal information shared with us for support purposes will be handled in accordance with our Privacy Policy and will not be misused or disclosed without lawful reason.


Final Note

We value transparency, integrity, and professionalism in all our interactions. Your trust is important to us, and we strive to provide reliable assistance and clear communication at all times.

For any assistance, please reach out using the official contact details provided above.


 

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